Legal notice

1. Business Identity

This storefront is operated by Nicholas & Co, located at 17 Queensway Bognor Regis PO17 1QN registered in the UK under registration number 07500359. Contact: Sales@nicholasandco.co.uk  01243868887

2. Shopify Automation & Digital Agents

Nicholas & Co uses Shopify’s automated systems, apps, and digital agents to assist with:

  • Product listing and catalogue management
  • Inventory synchronisation
  • Order processing and fulfilment workflows
  • Customer notifications and messaging
  • Fraud analysis and payment verification

These systems operate under the direction of Nicholas & Co. All sales contracts are formed between you and Nicholas & Co, not with Shopify or any automated agent.

3. Product Information & Automated Listings

We make every reasonable effort to ensure that product descriptions, pricing, images, and availability are accurate. Because automated tools may assist in publishing or updating listings, occasional errors may occur. Nicholas & Co reserves the right to:

  • Correct inaccurate information
  • Cancel or refuse orders affected by such errors
  • Provide updated information before completing a transaction

Jewellery images may be enhanced for clarity, but the appearance, dimensions, and specifications of each piece are represented as accurately as possible.

4. Pricing, Taxes & Payment

All prices are listed in GBP Applicable taxes, duties, or fees will be displayed at checkout. Payments are processed securely through Shopify Payments or approved third‑party gateways. Automated fraud‑screening tools may delay or decline transactions where necessary.

5. Order Processing & Fulfilment

Orders may be fulfilled by Nicholas & Co directly or through approved fulfilment partners. Shopify automation may assist with:

  • Order routing
  • Shipping label creation
  • Tracking updates
  • Inventory adjustments

Delivery estimates are provided for convenience and are not guaranteed. Nicholas & Co is not liable for delays caused by carriers, fulfilment partners, or system interruptions.

6. Returns, Refunds & Cancellations

Your statutory rights remain fully protected. Our full Returns & Refunds Policy is available at: FAQs – Nicholas & Co. Fine Jewellers  Automated systems may issue return authorisations, but all final decisions are made by Nicholas & Co.

7. Limitation of Liability

To the fullest extent permitted by law, Nicholas & Co is not liable for:

  • Losses arising from system errors, outages, or automated agent miscommunication
  • Indirect, incidental, or consequential damages
  • Customer misuse of products or failure to follow care instructions

Nothing in this notice excludes liability where such exclusion is prohibited by law.

8. Data Protection & Privacy

Personal data may be processed by Shopify and associated apps for order fulfilment, fraud prevention, analytics, and customer support.

9. Intellectual Property

All jewellery images, branding, product descriptions, and website content—whether manually created or generated through automated tools—are the property of Nicholas & Co or licensed third parties. Unauthorised use is strictly prohibited.

10. Governing Law

This Legal Notice is governed by the laws of The United Kingdom. Any disputes shall be resolved exclusively in the courts of The United Kingdom

11. Amendments

Nicholas & Co may update this Legal Notice at any time. Continued use of the storefront constitutes acceptance of the updated terms.